Unfortunately, Internet Explorer is an outdated browser and we do not currently support its use with our website. To have the best browsing experience, please upgrade to Microsoft Edge, Google Chrome, Firefox or Safari.
Upgrade BrowserThis page sets out:
The Waizu Privacy Policy, which explains how personal data is collected and used; and
The Waizu Terms of Use, which govern use of the Waizu platform.
Waizu is operated by Dazzle Technologies Ltd trading as Waizu.
Contents
Part A – Privacy Policy
Part B – Terms of Use / EULA
1. Introduction
Waizu provides device management, tracking, accountability and loss-prevention services for enterprise customers.
This Privacy Policy explains how we collect, use, store and share personal data and device-related data when Waizu applications, services and related web platforms are used.
If you use Waizu through your employer, contractor, MSP, reseller or another organisation, that organisation may also act as a controller of your personal data and may have its own privacy notice.
2. Who We Are
Dazzle Technologies Ltd (trading as Waizu)
sales@getwaizu.com
In some cases, Waizu may be provided under a partner or white-label brand. In those cases, Waizu remains the underlying technology platform provider.
3. Data We Collect
We may collect and process the following categories of data:
3.1 User Information
Name
Work email address
Username or employee ID
Authentication or directory information provided by your organisation
3.2 Device Information
Device name
Serial number
IMEI or other device identifiers
Device model and operating system
Battery status and battery health
Device activity and event logs
Connected peripheral information where relevant
3.3 Location Data
Waizu collects and processes location data where required to provide core service functionality.
This may include:
GPS location data
Bluetooth-based proximity data, including BLE beacon interactions
Network-derived location data, such as Wi-Fi or other connection-based signals
We use location data to support functions such as:
device tracking and recovery
authorised and unauthorised zone detection
proximity-based alerts
asset monitoring
location history and audit reporting
Location data may be collected:
while the app is in active use
in the background, where required for core device management and tracking functionality
3.4 Usage and Service Data
Log-in and log-out events
User-device accountability records
Check-in and check-out events
Alerts, notifications and acknowledgment records
Support and diagnostic data
Configuration and audit history
4. How We Use Data
We use personal data and device-related data to:
provide, operate and maintain the Waizu service identify which user is responsible for a shared device or asset
monitor device availability, readiness and accountability
track devices and assets
detect policy breaches, unauthorised movement or other alert conditions
generate customer reports, dashboards and audit records
support customer administration, onboarding and service delivery
troubleshoot issues and improve reliability, security and performance
comply with legal, regulatory and contractual obligations
We do not use collected data for unrelated consumer advertising purposes.
5. Legal Basis for Processing
Where applicable under data protection law, we process data on one or more of the following grounds:
performance of a contract
legitimate interests in operating, securing and improving the service
compliance with legal obligations
consent, where required by law or platform rules
6. Data Sharing
We do not sell personal data.
We may share data with:
the customer organisation using Waizu
approved service providers and subprocessors supporting hosting, infrastructure, authentication, analytics, customer support and communications
channel partners or white-label providers where relevant to service delivery
regulators, law enforcement or other third parties where required by law or to protect legal rights
7. International Transfers
Where data is transferred outside the UK or EEA, we will use appropriate safeguards where required by law, such as contractual protections or equivalent lawful transfer mechanisms.
8. Data Retention
We retain data only for as long as reasonably necessary to:
provide the service
maintain audit and service records
meet legal, regulatory and contractual requirements
resolve disputes and enforce our agreements
Retention periods may vary depending on the customer setup, service configuration and applicable law.
9. Data Security
We use appropriate technical and organisational measures designed to protect data, including, where appropriate:
access controls
role-based permissions
secure authentication
encryption in transit
secure cloud hosting environments
logging and monitoring
No system is completely secure, but we take reasonable steps to protect the information we process.
10. Your Rights
Depending on your location and the applicable law, you may have rights to:
access your personal data
request correction of inaccurate data
request deletion of certain data
restrict or object to certain processing
request transfer of your data
withdraw consent, where processing relies on consent
If you use Waizu through your employer, MSP, reseller or another organisation, you should normally direct privacy requests to that organisation first.
11. Children
Waizu is intended for business and enterprise use and is not directed at children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
1. Acceptance of Terms
These Terms of Use govern access to and use of Waizu applications, web portals and related services.
By accessing or using Waizu, you agree to these Terms of Use.
If you are using Waizu on behalf of an organisation, you confirm that you are authorised to do so and that your organisation may also be bound by applicable commercial terms.
2. About Waizu
Waizu is a software platform designed to support device management, device accountability, tracking, monitoring, asset protection, alerts and related enterprise workflows.
Certain features may depend on customer configuration, connected systems, supported hardware, device permissions and third-party services.
3. Permitted Use
You may use Waizu only:
for lawful business purposes
in line with your organisation’s policies
in accordance with these Terms
in accordance with any applicable contractual restrictions or licence limits
You must not:
misuse the service
interfere with the platform’s operation or security
attempt unauthorised access
copy, reverse engineer or exploit the service except aspermitted by law
use the service in a way that infringes the rights of others
4. Customer and User Responsibilities
Users and customer organisations are responsible for:
maintaining the confidentiality of credentials
ensuring devices are configured correctly where required
obtaining any internal notices, permissions or consentsneeded for deployment
ensuring that use of Waizu complies with employment, privacyand workplace policies
reviewing alerts, reports and outputs before acting on themwhere human oversight is appropriate
5. Service Availability
We aim to provide Waizu with reasonable skill and care.However, we do not guarantee uninterrupted or error-free operation at alltimes.
Availability may be affected by:
maintenance
internet or network failures
third-party systems
hardware limitations
customer configuration issues
events outside our reasonable control
6. Third-Party Systems and Integrations
Waizu may interact with third-party systems, including identity providers, MDM platforms, messaging services, cloud services and hardware ecosystems.
We are not responsible for the availability, performance or security of third-party systems outside our control.
7. Intellectual Property
All intellectual property rights in Waizu, including software, design, content, branding, documentation and platform functionality, remain owned by Dazzle Technologies Ltd and/or its licensors.
These Terms do not transfer ownership of any intellectual property rights.
8. Data and Customer Content
As between the parties, customer data remains the property of the customer or its licensors.
You grant us the rights reasonably necessary to host, process, transmit and use customer data for the purpose of delivering and supporting the Waizu service.
9. White-Label and Partner Use
Waizu may be supplied directly or through a reseller, MSP, distributor, OEM or other partner, including under a white-label arrangement.
Where Waizu is supplied by a partner:
the partner may be responsible for certain contractual, billing or support matters
Waizu may still act as the technology provider and processor of relevant service data
10. Suspension and Termination
We may suspend or restrict access where reasonably necessary, including where:
there is a security risk
there is suspected misuse
payment or contractual issues apply
continued access may cause harm to the platform, customer or other users
Access may also end if the underlying customer agreement ends.
11. Disclaimer
Waizu is provided on an “as available” basis, subject to applicable law and any express contractual commitments.
Except to the extent required by law or expressly agreed in writing, we do not guarantee that:
the service will be uninterrupted or error-free
all devices or assets will always be detected or recoverable
alerts or reports will always be immediate, complete or error-free
third-party integrations will always remain available
12. Limitation of Liability
Nothing in these Terms excludes or limits liability where it cannot legally be excluded.
To the fullest extent permitted by law, we are not liable for:
indirect or consequential loss
loss of profits
loss of revenue
loss of business opportunity
loss of goodwill
loss caused by third-party systems, customer configuration, misuse or unauthorised access outside our reasonable control
Where applicable, liability is otherwise limited in line with the relevant customer contract or licence agreement.
13. Changes to the Service or Terms
We may update these Terms of Use and may modify the service from time to time.
Updated terms will be posted on this page with a revise defective date. Continued use of Waizu after changes take effect constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales, unless another governing law applies under a separate written customer agreement.
Contact Us
For privacy, legal or service-related questions, contact:
Dazzle Technologies Ltd (trading as Waizu)
sales@getwaizu.com
