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Waizu helps retail operations eliminate device loss, automate shift-start issuing, give store managers real-time visibility — and track every shared asset from distribution centre to shop floor.
In retail, losing two devices out of three isn't a minor inconvenience. It's an operational crisis.
In a large distribution centre, losing 5% of a 200-device estate is a significant but manageable problem. In a retail store running three shared devices, losing two of them means two thirds of your store team can't do their job properly.
Retail presents a unique device management challenge. Store environments are smaller, more exposed and harder to control than a DC. Devices move between back office and shop floor, between departments, between shifts — with no tracking, no accountability and no visibility for the store manager trying to run an efficient operation.
And it's not just devices. Store teams rely on a wider set of shared equipment that MDM tools don't touch — mobile printers, headsets, ring scanners, ProGlove wearables, Zebra WS50s. All of it shared. All of it going missing. All of it outside the visibility of IT.
Waizu gives store managers the tools to stay on top of all of it — without needing access to MDM systems they've never been trained on and don't have permission to use.
Four problems retail operations face every day — in stores and in DCs.
1. Store managers have no visibility of their devices
Your IT team has SOTI, Intune or 42Gears. They can see every device on the network, push updates and lock screens remotely. But the store manager on the shop floor trying to find a missing scanner at 9am on a Monday has none of that access — and none of those tools were built to help them anyway.
MDM is an IT configuration tool. It was never designed to answer the question a store manager asks every morning: where are my devices, who has them, and are they charged and ready to use?
Waizu answers all three. In real time. From a simple dashboard any store manager can use without training.
2. A missing device in a small store estate has an outsized impact
In a DC with 100 devices, one missing device is 1% of the estate. In a store with three devices, one missing device is 33% — and two missing devices means the majority of your team is working without the tools they need.
Waizu Identity forces every user to log in the moment they pick up a device — when something goes missing, you know who had it and where it was last seen.
3. Shared peripherals are completely untracked
Beyond the main shared device, retail store teams rely on a range of shared equipment that nobody is tracking — mobile label printers, Bluetooth headsets, ring scanners, ProGlove.
These items are smaller and easier to misplace than a main device — which means they go missing more often and get replaced more frequently.
Waizu extends accountability to all of it. Workers check out peripherals at the same moment they log into their device. At end of shift, everything checked out needs to come back. Nothing gets quietly left in a locker room or forgotten in a fitting room.
4. Cage and tote loss between DC and store
Retail businesses running DC-to-store supply chains face a growing problem Roll cages, totes and dollies. These leave the DC fully loaded and tracked on the WMS — but once they reach the store, visibility disappears. Some come back. Some don't. And the replacement cost of lost RTP across a large retail network adds up fast.
Waizu BLE asset tags attach to any RTP item and use your existing device fleet as a detection network — tracking cages and totes from DC despatch through to store receipt and back again. No RFID gateways. No additional infrastructure. Full visibility of your RTP estate across the entire supply chain.
Waizu works across both retail environments — the store and the DC — within the same platform, the same dashboard and the same real-time visibility.
In the DC, Waizu solves the same challenges as any large logistics operation — automated device issuing, shift-start queues eliminated, real-time location tracking and proactive alerts for missing devices.
In the store, Waizu gives store managers something they've never had before — a simple, real-time view of every device and peripheral in their store, without needing IT access or MDM training. The Waizu Cockpit can run on a wall-mounted tablet in the back office, giving the store manager an at-a-glance status of every device across their store at any moment.
And because Waizu works alongside existing MDM platforms — SOTI, Intune, 42Gears — IT teams don't need to change anything. Waizu simply adds the operational layer that MDM was never designed to provide.
