Professional Services

Getting You Live

From purchase to live operation. Fast, structured and risk-free.

Buying new software for your operation is a significant decision. Getting it deployed correctly — across your devices, your MDM platform and your team — is where many software implementations go wrong.

Waizu Professional Services exists to make sure that doesn't happen.

From the moment you sign up, our team works alongside yours to plan and execute a structured deployment that fits your environment. We handle the technical configuration, validate your network and MDM setup against Waizu's requirements, and make sure every device in your estate is running correctly before you go live.

We've deployed Waizu across single-site operations and multi-site European networks. We know what can go wrong and we make sure it doesn't. Every deployment follows a proven process — from initial scoping through to go-live sign-off — so your operations team can start seeing results from day one rather than spending weeks troubleshooting a poorly configured installation.

No surprises. No lengthy IT projects. Just Waizu working exactly as it should, as quickly as possible.

Professional services include but are not limited to;

  • Waizu Cockpit and Console set up
  • MDM Gold Build to include Waizu app and configs
  • Waizu Solutions training
  • MDM training
  • Project management
  • Incident management and go live support
  • Remote device diagnostics and fix

Getting the Best from Waizu

Installed is just the start. We make sure your team gets the full value.

The most common reason software underdelivers isn't a technical problem — it's an adoption problem. Features that weren't configured properly. Teams that weren't trained thoroughly. Managers who don't know how to use the dashboard to its full potential.

Waizu Professional Services covers the full journey beyond go-live.

We provide structured training for every user type — operations managers, shift supervisors, IT administrators and shop floor teams — tailored to how your specific deployment is configured. We make sure your managers know how to use Waizu Cockpit, how to respond to alerts, how to run the Virtual Smart Cabinets and how to get maximum value from every feature your operation is paying for.

And as your operation evolves — new sites, new device types, new use cases — our team is available to support expansion, reconfiguration and ongoing optimisation.

Waizu customers who invest in Professional Services consistently get faster payback, higher adoption rates and significantly more value from their deployment than those who go it alone.

Get in touch
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