Professional Services

With over 20 years of mobile device managed services across our company we understand why flexible professional services are important and we know how to deliver them.

Our portfolio of services reflects this, designed to support both end user customers and our channel partners we have a pick n mix approach that can be provided as one-off services or contracted on a packaged monthly subscription basis.

These professional services included but are not limited to;

  • Waizu Solution set up
  • MDM solution set up
  • Device Gold build
  • Waizu Solutions training
  • MDM training
  • Project management
  • Incident management desk
  • Remote device diagnostics and fix (where possible)

As Waizu Device Insights ships with its own device asset register and ticketing system we would only be comfortable supplying incident management services that use our own platform. That said, the platform uses APIs to integrate with many other related systems such as vendor hardware service portals (such as zebra and Honeywell) and customer ITIM systems such as ServiceNow, so incident handling is as automated as possible.

If you’d like to know more about our professional services or get a quote then use our contact form and we’ll get back to you today!

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Waizu software dashboard showing ticket action