One of the challenges in having front line workers being issued with shared mobile devices is the lack of self-accountability.
Retail, supply chain, or the many other sectors who manage a pool of mobile devices know all too well the issues of mobile device management on a day-to-day basis. Which user has which device? How is that user treating that device? Do users return that device at the end of a shift? Do we have problem users?
If a device is lost, damaged, constantly failing, battery not lasting – who is telling you this and how do you know if it is down to user behaviour?
Your usual MDM (Mobile Device Management) systems don’t cut it. Yes, you need these to enrol devices and apply policies, but for the day-to-day management of shared devices they don’t give you the answers to the above questions.
Shared device estates are very common but are in fact a specific use case and as such need a specific solution.
You need to know who has that specific device at any specific time, how that unique user is behaving with that device – and most importantly that the device gets returned at the end of the day.
If you are one of the many businesses that buy so many devices that they cover you for all the loss and damage you can shake a stick at – perhaps it’s time to re-think.
If you have shared mobile devices in your business from manufacturers such as Zebra Technologies, Honeywell, or Datalogic, then speak to the Waizu team and find out the power of self-accountability in action.