Mobile Device Management (MDM) is software used by businesses to help manage the setup and security of their mobile technology such as smartphones, tablet computers, and laptops. In recent years MDM has extended to many more connected devices as it expands to the broader IOT space.
IT teams use MDM to speed up the initial setup of mobile devices by creating what is usually called ‘profiles’. Profiles can include pre-configuring Wi-FI, business line applications, security settings, and user credentials. Therefore, doing one profile centrally and deploying this on mass saves significant time and resources for businesses of all sizes.
MDM is used to significantly speed up the enrolment of devices. Instead of setting each device up individually you can create one profile and deploy this centrally to tens, hundreds, or even thousands of devices over the air.
Any changes you need to make such as settings, apps, or connectivity can all be done centrally and remotely without the need to touch any device.
Should any user forget their pin code and lock their expensive device; MDM can be used to remotely reset the device and enable it to be used again.
IT teams can utilise MDM to remotely access or control their devices. When devices in the field or in a mission critical environment experience technical issues the operational down time caused by that can be very expensive for a business. Troubleshooting these problems remotely can lead to vast improvements in the resolution time of issues.
By default, mobile devices do not come with policies in place to keep your devices secure. Whether that is helping to ensure devices stay on up-to-date software versions that provide them security features, enforcing passcodes or enabling a device to be locked/wiped remotely in the event of it being lost or stolen. These issues and many more could result in the exposure of corporate data. MDM tools tackle this by enabling you to enforce complex passcodes on devices, keep their OS versions up to date and most importantly in the event of a device being misplaced, it can be remotely wiped. The cost of replacing a device is negligible in comparison to the cost of losing sensitive data.
MDM can also provide important information around the location of devices and even alert you when they leave or enter certain geographical areas. Alongside helping to track lost devices this can be a vital resource in environments where staff safety is potentially at risk such as lone-worker environments.
These all help organisations to stay compliant with the government's Cyber Essentials scheme, which looks to ensure that businesses have the necessary security protocols in place to protect both the organisations and their staff.
Our team have been deploying MDM to some of the world’s largest organisations for the last 25 years. We have seen first hand the requirements for a successful deployment.
Being agnostic means we can deploy the best of breed MDM matching the strengths of the MDM to the requirements of your business.
Not all MDM’s are the same.
We will assess your requirements and deploy the best MDM to meet them.
Specifically, we lookout for features and capabilities not in all MDM’s and often overlooked:
Based on your requirements we recommend the best solution –fully supported by our team of in-house experts.
When it comes to Mobile Device Management, Waizu are independent experts who work with three major partners that we feel provide excellent solutions that are both feature rich and intuitive, providing a better solution than some of the expensive market leaders.
Our partners are Scalefusion, WizyEMM and Springdel. We are leading UK distributors of these platforms and offer the best pricing and knowledge possible from start to finish, as well as ongoing enterprise level support.
Between these three partners, we have all bases covered. Across Android, iOS, Mac, Windows, and AOSP devices we have the ability to provide all of the MDM features you need and more. We make an unbiased decision on an individual project basis to determine which of these platforms would provide the best level of management. This is usually dependent on situational factors such as device make, model, OS, business use case, and required feature set.
“Our customers rely on mobile devices and so giving them insights and predictions helps them maximise productivity. We also stand out and win more business as a result."
“Our investment in mobile technology was significant. We needed better tools to help reduce missing devices and ultimately save money. We also had challenges in the amount of mobile data that was being used and it was difficult to know what applications were driving this.”
“We knew we needed better mobile technology visibility so we could reduce device abuse and put better controls in place – the Waizu platform gave us immediate benefits”