Waizu for Resellers

It is one thing to supply your customers with mobile devices, but your customers need to be able to anticipate, identify and fix problems like diminishing battery life and dropped devices before they happen.

They need your predictions, insights and knowledge to help them work wisely. Waizu gives you data on location info, patterns of downtime and more so you can help your customers make wise decisions for their business.

Waizu makes you a trusted advisor, and vital to your customers’ success.

Stand out from the crowd

Selling mobile technology can be a competitive process -- and you need to stand out from the crowd. The Waizu platform can be white labelled in your name, immediately giving you an innovative and substantial platform to offer your customers.

Change the conversation from device speeds and feeds and focus on how you add value to the customers operation. How can you save them money? Improve worker productivity? Pre-empt device disruptions?

Waizu helps you win new customers -- and keep them.

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Illustrated screenshot from the Waizu software interfaceIllustrated screenshot from the Waizu software interface

Drive your services annuity business

According to Zebra Technologies, the total cost of ownership on mobile devices can be significantly reduced by focussing on reducing in-life support issues.

This is perfect for Managed Service Providers who are relied upon by end customers to help service and support mission critical mobile technology.

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Improve Operations

MSPs have to manage multiple service and warranty contracts – all of which end on different dates and can be challenging to administer.

Built into the Waizu platform is an automated contract manager tool. This alerts you on any contract expiring within 90 days. Stay on top of your service agreements and don’t lose out on renewal revenue.

Waizu can also provide you with a ticket system built in – so all your customers go to one place to select the device that needs to go back for repair. A few simple clicks and it’s all done – saving you and your customers significant time in the RMA process.

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Illustrated screenshot from the Waizu software interfaceCustomer service bespoke illustration

Keep customers for life

Embedding your services into your customers’ workflow means you are an integral solutions partner and a trusted advisor.

We all want to get closer to our customers and not be transactional in our approach. Waizu helps you do this.

Their finance team save money; their IT team get less support calls and their operations run more smoothly. Everyone across your customer wins.

Waizu helps you get your customers ahead and keep them there.

Book a 1:1 demo
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Platform Features

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Insights

Operations and Service Delivery teams needs tools to help monitor, predict and prevent mobile device issues that would otherwise cause productivity issues.

The IT team usually have access to Mobile Device Management (MDM) software, but this doesn’t address the in-life challenges the operations team face.

Where are my devices? Are they fully charged? How many are in the repair loop? How well are they connecting to the network? Do we have enough for peak season?

Waizu Insights help with all this and more.

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Device Management

The Waizu team are experts in Mobile Device Management software. We have rolled out MDM licenses to over 100,000 users globally.

Our expertise lets us recommend the best MDM solution for your business or connect your existing MDM into the Waizu platform. This means you only need one destination to access Waizu insights and your MDM console.

Use MDM to set the profile of your device, enrol that profile to any device quickly by a simple enrolment method (such as scanning a QR code), lock a device down to access only the selected apps. MDM can also enforce device and security policy.

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Service Management

As robust as many mobile devices are these days, they are subject to knocks, drops and issues that mean they need to go back to a repair centre.

Waizu make this process incredibly easy. Repair tickets can be created in Waizu in a matter of seconds, the customisable workflows send these tickets to exactly where they need to go – that could be the device manufacture, your service provider and your internal IT system.

Waizu Service provides all the detail you need directly within the platform. Access common faults, ticket data and reporting at a touch of a button.

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Content Management

Many business purpose devices don’t have access to the common communication applications like email and WhatsApp.

Use Waizu Communicator to broadcast content, messages and other information to individual devices, groups of devices or full estates of devices simply and effectively.

Users get access to a content inbox as well as a device notification.

Integrations

Waizu can be configured to work for your business. Should you need to connect to specific IT Service Management systems, please let us know.

Waizu is also a Validated Zebra software solution that works across all your Zebra mobile devices and printers.

Zebra Visibility IQ™ is integrated into Waizu if you need this deeper device integration. Contact us to find out more.

Zebra VisibilityIQ™ Foresight is the industry’s next evolution in intelligent data-driven analytics solutions to streamline business operations. Powered by Zebra Savanna™, Zebra’s breakthrough data intelligence platform, VisibilityIQ™ Foresight provides a convenient, one-view solution driven by comprehensive data collection and analytics. Replacing reactive with proactive management, VisibilityIQ Foresight helps you optimise device availability, maximise asset utilisation, and increase operational productivity and ROI.

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What our customers say

“Our customers rely on mobile devices and so giving them insights and predictions helps them maximise productivity. We also stand out and win more business as a result."

Managing Director
PLM Global

“Our investment in mobile technology was significant. We needed better tools to help reduce missing devices and ultimately save money. We also had challenges in the amount of mobile data that was being used and it was difficult to know what applications were driving this.”

Operations Manager
Rico Logistics

“We knew we needed better mobile technology visibility so we could reduce device abuse and put better controls in place – the Waizu platform gave us immediate benefits”

Infrastructure Manager
Circle Express
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